Privacy Policy

Last Updated: September 2026

We respect your privacy and are committed to protecting the personal information you provide when using our website, applications, products, and services. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

Name
Mobile number
Email address
Residential or delivery address
Location information
Vehicle booking and purchase details
Test ride information
Service and maintenance records
Payment and transaction information
Vehicle identification or registration information
Customer support communications
Feedback and reviews
Information submitted through forms on our website

We may also automatically collect certain technical information, including IP address, browser type, device information, operating system, website activity, and cookies.

2. How We Use Your Information

We may use your information to:

Process vehicle bookings and purchases
Schedule test rides
Provide vehicle delivery and registration support
Process payments and refunds
Provide servicing and maintenance support
Respond to customer enquiries
Provide warranty and after-sales services
Send important service or transaction notifications
Improve our products, website, and customer experience
Conduct analytics and business operations
Prevent fraud, misuse, and unauthorized activity
Comply with applicable legal and regulatory requirements

3. Marketing Communications

With your consent where required, we may send information about new EV models, offers, events, test rides, service campaigns, and other promotional communications.

You may opt out of marketing communications at any time by using the unsubscribe option provided in the communication or contacting us.

4. Cookies

Our website may use cookies and similar technologies to remember preferences, understand website usage, improve functionality, and measure website performance.

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Sharing of Information

We may share relevant information with trusted service providers when necessary to provide our services. These may include payment processors, financing partners, insurance providers, logistics providers, service centers, technology providers, and other authorized business partners.

We may also disclose information where required by law, regulation, court order, or a valid governmental request.

We do not sell personal information to third parties for their independent marketing purposes unless permitted by applicable law and with appropriate consent where required.

6. Payment Information

Payments may be processed through authorized third-party payment providers. We may not directly store complete payment card details when payment processing is handled by such providers.

Payment providers may process information according to their own privacy policies and security practices.

7. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling contractual, business, legal, accounting, warranty, and regulatory requirements.

9. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting access, correction, updating, or deletion of certain information and withdrawing consent where applicable.

Requests can be submitted through our customer support or designated privacy contact.

10. Children's Privacy

Our services are not intentionally directed toward children. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we recommend reviewing their privacy notices before providing personal information.

12. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable laws.

Any updated version will be published on our website with a revised "Last Updated" date.

13. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact our customer support or privacy team using the contact details available on our website.